This list, hardly exhaustive, is typical of the kinds of information that customers have and often share amongst themselves—and would…
Browsing: Communication
Taken together, the combined acts of consumption, curation, creation, and collaboration carry participants in the conversations around your business from…
The Social Web visibly connects your business or organization and its stakeholders—customers, suppliers and influencers, each of whom have defined…
Social business follows right on the heels of the wave of interest and activity around social media and its direct…
Engagement is central to the effective use of social technology and the creation of social business. Unlike traditional media and…
Given the visible impact of Web 2.0 in marketplaces around the globe—or more correctly, the marketplace of the globe—social technology…